Digital Self Scheduling allows your customers to book on their time, into your schedule!

Self Scheduling allows your customers to book into your calendar without you.  It empowers them to make the decision without an awkward conversation trying to select a window that suits your business and your customer.  These are now common and a direct link can even be setup through your Google Business Profile.  Allow your customers to communicate through a channel that cuts through the noise to achieve real results. Talk to us at FindMyCustomer.ca about using an online calendar.  Using SMS appointment confirmations and reminders simplify the booking process.  Consider automated surveys, and bulk SMS/MMS marketing, talk to us today to understand the advantages.  We can even provide the payment processing for you which means getting paid before working.  Ask about our integrated digital solutions to allow you to focus on your business while engaging your customers more effectively.

Digital self scheduling involves multiple elements. We take this to the next level with a fully customer managed booking, email / SMS reminders and follow ups, and Premier Support.

Why Choose FindMyCustomer.ca for Your Calender and Booking Service?

With various marketing services out there today, choosing the right solution is an important decision. We provide a single point of contact to handle all your needs.  We have a complete and integrated solution.  We work with you to understand your neeeds.

Allocate the Right Resources

Many scheduling activities are one way.  The customer calls, schedules, and it's forgotten.  If they don't show it costs you money.  With a 24/7 channel open that allows them to reschedule, cancel, or just communicate via SMS with your business allows you to pan appropriately.

Appointments by the Customer

Our service allows your customer to schedule, get notifications and reminders, update the appointment, or even cancel.  All these direct, personalized, and self directed interactions improves the relationshiop.  See how an online calendar with SMS confirmations and reminders can help.  Customers, via SMS, can notify you when they aren't likely to make it.

Employees Going to Appointments?

If your employees are going to customer appointments we can help.  Our SMS service exponentially increases engagement.  Wondering if your customer remembers your appointment? If your employees remember?  Was your customer happy with the visit?  We can solve those mysteries!

Let's Discuss Your Project

With a fully integrated solution and expertise we can ensure higher appointment attendance rates and better customer engagement. Get a free consultation to make this happen!

What does my customer see?

Why Our Scheduling is your Best Option

Efficient SMS Forwarding

Streamline customer communication with our efficient text forwarding feature. Whether you need to redirect calls or manage text messages seamlessly, our platform has you covered.

High Open Rates

Unlike other forms of marketing, text messaging boasts exceptionally high open rates. With almost all messages being read, you can be confident that your content is reaching your audience effectively.

Automated Customer Surveys

Enhance your customer experience and business with automated surveys. Gather valuable feedback on services, product experiences, and more, tailored to your customers' preferences.

Personalized Interaction

Text messaging allows for personalized interaction with your audience. By addressing recipients by name and tailoring messages based on their preferences or past interactions. Allowing you to create a more engaging and relevant experience for your customers.

Cost-Effectiveness

Text message communication is a cost-effective solution compared to traditional advertising channels. With lower costs per engagement and high response rates, it delivers a significant return on investment (ROI) for your customer communications.

24/7 Availability

Ensure constant accessibility for your customers with round-the-clock availability. Whether it's inquiries, appointments, or updates, our platform guarantees uninterrupted communication, empowering your business to stay connected at all times.

Self Directed Scheduling

With our platform We can provide the user a direct line to your business, scheduling their work in your calendar. We offer uninterrupted communication, empowering your business to stay connected with your customers at all times. Making it even more powerful, it's a complete fully integrated solution that allows you to focus on your business, while optimizing engagement and abstracting direct communication, from anywhere, without providing personal contact information.

Frequently Asked Digital Communications Questions

While the concept of SMS communication is relatively simple, here are a handful of popular commonly asked questions.
1Complete and Fully Integrated?
Our services provide for a complete solution. We can allow your customers to schedule their appointments. They can also manage their appointment. We can notify them via email or text - your choice. We have follow up reminders to bring them back to your business. We can charge them and get you paid before you even start the service.
2Can the Calendar be accessed without a website?
Yes, we host your calendar if you cannot. You can choose whether to confirm and reminder about appointment by email and/or SMS.
3What does SMS stand for?
Short Message Service. It is a communication protocol used for sending short text messages between mobile devices.
4What types of files can I send?
In general, text messages typically support only plain text messages. However, with the introduction of Multimedia Messaging Service (MMS), which is an extension of SMS, you can send various types of media files such as: Images: JPEG, PNG, GIF, BMP, etc. Videos: MP4, 3GP, MOV, etc. Audio Clips: MP3, AAC, WAV, etc. Documents: PDFs, Word documents, Excel sheets, etc. (usually supported in MMS rather than traditional SMS)
5Compare MMS messages and standard SMS text messages
MMS messages cost more to send than standard text messages. Most SMS / MMS marketing services charge by message. MMS however, allows for not only images, but also longer text.
6Is it possible to send a custom message to each customer?
Yes, our system enables you to personalize your communication to each customer.
7How many characters can I use in an SMS? MMS?
MMS supports far more characters than standard SMS. Although MMS messages can be up to 5000 characters, the service provider may limit it. SMS messages can only be up to 160 characters.
8For appointment reminders, I'd like to send the message to multiple people.
If you have staff visiting customers, our customizations will allow you to receive appointment notifications (and any SMS or MMS) to multiple people.

Send us a Question

Let's chat about growing your business together. Get in touch now!

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