Unlock your business potential with our SMS Services!

Bulk SMS and automated communication are just 2 ways you can talk to your customers.  Communicate with your customers through a channel that cuts through the noise to achieve real results. Talk to us at FindMyCustomer.ca about using an online calendar, appointment confirmations and reminders, automated surveys, and bulk SMS/MMS marketing today to understand the advantages.

Why Us?

Why Choose FindMyCustomer.ca as Your SMS Marketing Service?

With various marketing services out there today, choosing the right solution is an important decision. We provide a single point of contact to handle all your needs.

Engage Your Audience

Tailored campaigns go beyond generic messages, focus on individual preferences and behaviors to deliver relevant content. Using automated interactive communication and analyzing customer data, create targeted campaigns that drive engagement, sales, and stronger customer relationships.

Appointments That Aren't Missed

Up to 50% of appointments made with non medical businesses are missed on average.  See how an online calendar with SMS confirmations and reminders can help.  Customers can also notify you when they aren't likely to make it.

Employees Going to Appointments?

If your employees are going to customer appointments we can help.  Wondering if your customer remembers your appointment? If your employees remember?  Was your customer happy with the visit?  We can solve the mystery!

Let's Discuss Your Project

Use our services and expertise to ensure higher appointment attendance rates and better customer engagement. Get a free consultation to make this happen!
Schedule A Discovery Call

Services

Why SMS is the Best Option

Efficient SMS Forwarding

Streamline customer communication with our efficient text forwarding feature. Whether you need to redirect calls or manage text messages seamlessly, our platform has you covered.

High Open Rates

Unlike other forms of marketing, text messaging boasts exceptionally high open rates. With almost all messages being read, you can be confident that your content is reaching your audience effectively.

Automated Customer Surveys

Enhance your customer experience and business with automated surveys. Gather valuable feedback on services, product experiences, and more, tailored to your customers' preferences.

Personalized Interaction

Text messaging allows for personalized interaction with your audience. By addressing recipients by name and tailoring messages based on their preferences or past interactions. Allowing you to create a more engaging and relevant experience for your customers.

Cost-Effectiveness

Text message communication is a cost-effective solution compared to traditional advertising channels. With lower costs per engagement and high response rates, it delivers a significant return on investment (ROI) for your customer communications.

24/7 Availability

Ensure constant accessibility for your customers with round-the-clock availability. Whether it's inquiries, appointments, or updates, our platform guarantees uninterrupted communication, empowering your business to stay connected at all times.

Customer Feedback

Discover firsthand from our clients
how FindMyCustomer.ca has
improved customer engagement.

Danvar, Milton

The collaboration between our team and theirs was superb, and we highly recommend it.

David, Paris

Working with Find My Customer was a breeze, and their availability was consistently reliable.

Brandon, London

They are incredibly responsive and always strive to deliver their best.

Frequently Asked SMS Marketing Questions

While the concept of SMS communication is relatively simple, here are a handful of popular commonly asked questions.
1What does SMS stand for?
Short Message Service. It is a communication protocol used for sending short text messages between mobile devices.
2What types of files can I send?
In general, text messages typically support only plain text messages. However, with the introduction of Multimedia Messaging Service (MMS), which is an extension of SMS, you can send various types of media files such as: Images: JPEG, PNG, GIF, BMP, etc. Videos: MP4, 3GP, MOV, etc. Audio Clips: MP3, AAC, WAV, etc. Documents: PDFs, Word documents, Excel sheets, etc. (usually supported in MMS rather than traditional SMS)
3Compare MMS messages and standard SMS text messages
MMS messages cost more to send than standard text messages. Most SMS / MMS marketing services charge by message. MMS however, allows for not only images, but also longer text.
4Is it possible to send a custom message to each customer?
Yes, our system enables you to personalize your communication to each customer.
5How many characters can I use in an SMS? MMS?
MMS supports far more characters than standard SMS. Although MMS messages can be up to 5000 characters, the service provider may limit it. SMS messages can only be up to 160 characters.
6For appointment reminders, I'd like to send the message to multiple people.
If you have staff visiting customers, our customizations will allow you to receive appointment notifications (and any SMS or MMS) to multiple people.

Send us a Question

Let's chat about growing your business together. Get in touch now!

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